POWERMATH FREQUENT QUESTIONS

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• I have a PowerKey file for my hardware key, how do I upgrade my hardware key?
  The hardware key can be upgraded on the "Hardware Key Licensing" dialog. From the menubar: Licensing -> Hardware Key...
  
  If this dialog does not have the "Update Hardware Key" button, then you will need to upgrade to the latest version.
  Click the "Update Hardware Key" button and select the PowerKey file.
  PowerMath will upgrade your hardware key and display a message indicating that it has completed. You will no longer need the PowerKey file and it can be discarded.
  
  
• How do I uninstall PowerMath?
  There are times when you may want to uninstall PowerMath.
  • The Apple installer has encountered an error and refuses to complete the installation.
  • You wish to downgrade to a previous version of PowerMath. An uninstall must be performed because the Apple installer does not support downgrading an application. It will always try to upgrade.
  • PowerMath has detected that one or more of its files is corrupt and re-installing does not solve the problem.
  • You no longer want to have PowerMath installed on your computer.
  Follow these instructions to uninstall PowerMath:
  1. Mount the PowerMath install disk as if you are performing an installation. Double-click the .dmg file to mount it.
  2. Open Terminal from your Applications -> Utilities folder:
     
  3. Type this command (copy from this webpage to save typing):
     sh /Volumes/PowerMath\ for\ InDesign/uninstall.sh
  4. You will be asked for your password
     
  5. Delete the PowerMath plug-ins from your Plug-Ins folder in InDesign and InCopy
  
  
  
• How does PowerMath measure glyph dimensions?
  PowerMath has moved from the use of the ATM interface in OS9 days, to its OSX use of the ATSUI interface for drawing, and a third party add-on for glyph measurement in InDesign. The add-on offers much more accurate results than possible using ATSUI alone.
  
  
• I would like to clarify how I can convert PowerMath equations from a Mac InDesign file to "WWdoc" so that MathMonarch can be used to convert the document to MathType.
  You just convert the equations to our PowerMath ASCII, using the "export to ASCII" item from the "Plug-ins -> PowerMath" drop-down menu in InDesign. The tag names which are exported come from whatever superset is loaded for the document in use. If you have the superset which was set up for MathMonarch loaded, you'll get the tags which MathMonarch needs to see. That set of tags is what is referred to as "WWDoc".
  
  
• Why does my PowerMath Editing window come up in "Demo" mode with a subscription expiration message when I try to load the latest version of PowerMath?
  Because your software subscription (if you purchased one) expired before that version of PowerMath was released. See the Ordering Info and Downloads page for more information.
  
  
• How can I highlight Mathematical Structures in the PowerMath Editing Window for purposes of copying or deleting?
  Generally, equation text can be highlighted in the standard Macintosh way, which is by clicking and dragging with the mouse. The case of mathematical structures, however, is different because the program stores internal markers in order to keep track of transition points (such as beginning, end, next limit, etc.). It must therefore be impossible for the operator to copy or delete part of a structure. In order to safeguard against this, click and drag cannot be used across a math structure. Instead, click anywhere within a structure and key shift-up arrow in order to highlight the entire structure. When a structure is nested within another structure (for example a radical within a division) the levels of nesting can be highlighted one at a time. Using the example of a radical within a division, the operator can click within the content of the radical and key shift up arrow in order to define the radical content and structure. If another shift up arrow is keyed at this point, the entire nested structure of radical within division would be highlighted.
  Once structures have been highlighted in this way, they can be deleted or copied within the current editing window.

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